Navigating Challenges in ERP Implementation within Higher Education: Insights from the Egyptian Context and Proposed Mitigation Strategies

Document Type : Original Article

Authors

1 Computer Science Department, Faculty of Computers & Information, Minoufia University

2 Information SystemsDepartment Faculty of Computers and Information Menoufia University, Egypt

3 Computer Science, Faculty of Computers and Information, Menoufia University

4 Department of Computer Science, Faculty of Computers and Information, Menoufia University, Menoufia 32511, Egypt

Abstract

The implementation of an ERP system in higher education institutions in Egypt is strongly advised as it presents a range of benefits. This comprehensive guide aims to provide practical advice on how to successfully implement ERP systems in the Egyptian higher education sector while addressing the unique challenges that may arise. The guide emphasizes the significance of enterprise architecture in supporting the implementation process. ERP systems have gained popularity in the education sector for their ability to effectively manage complex business processes and data. However, implementing an ERP system is a complex endeavour that necessitates careful planning and execution. The guide recognizes the challenges specific to the Egyptian higher education sector, such as a lack of process standardization, limited technical resources, and cultural differences. It stresses the importance of adopting an enterprise architecture approach to overcome these challenges and ensure a successful implementation. By employing enterprise architecture, institutions can align their business processes, IT systems, and data in a manner that supports the institution's objectives. This approach allows for a comprehensive understanding of the current state of the institution's processes and systems, enabling the identification of areas that require improvement. Furthermore, the guide addresses the significance of effective communication and collaboration between departments during the implementation process. It emphasizes the need for open dialogue and involvement from all stakeholders, including faculty, staff, and IT professionals, to ensure that the ERP system meets the institution's specific needs.

Keywords

IJCI. International Journal of Computers and Information
Volume 10, Issue 3
Special issue for the proceedings of ICCI 2023 conference
November 2023
Pages 16-25

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